The provision of productive, efficient back office and support service is a key to running a successful organisation. We work with organisations to help realise efficiency improvements through more effective estate management, implementing new technologies, streamlining back-office and administrative processes.
Q2 serves offers a wide range of back office services and has years of accumulated experience and expertise to serve varied industry sectors. We cater to the business requirements of clients at various levels from simple data entry, multi level forms processing, billing and receivables handling, as well as bespoke customer contact management.
Every client is unique and therefore the service is specific to each of our clients. Even with very niche or complex activities, we deliver after clearly understanding the business needs and objectives and developing a solution which brings cost savings, efficiencies and improved quality and reporting. We have a highly talented, experienced and trained workforce with teams specialising in data and voice processes.
We handle multiple facets of our client’s businesses; while our data teams handle the back office processes, our voice teams cater to the front office activities or customer service requirements of our clients.
At Q2 we can provide you with a complete range of back office support that will enable you to keep your focus on your core business and increasing revenue for your organisation. Examples of our Back Office Support includes:
We are providing back office support services since 2005 so whether you are a new start-up or an established organisation our years of experience ensures you are in safe hands.