Let your customers know, you really care about their business by making sure that you give them the right first impression every time they call with live call answering operators. Whether your business is large or small, our range of inbound call answering solutions will ensure that all your calls are answered and handled with all the care and professionalism that you and your customers expect.
Q2 serves is able to offer everything from a virtual PA and reception service to full customer service and call centre outsourcing. Whatever the size of your business we can provide the solution that will provide superb customer service, enhance your company’s image and ensure that you never miss another business call.
Because no two businesses are the same, our call answering service can be individually designed to meet your specific requirements. However you would like your calls answered, handled and directed, our team can ensure the quality you need. The unique flexibility of our systems means that no matter what type of call answering solution you need, we can deliver it. From simply helping out with overflow calls when your reception desk is busy to placing orders on behalf of your customers or dealing with their product queries, we can give you 24/7/365 call answering facility you need without the cost and commitments of adding to your staff or creating your own service in-house.
Whether your business is large or small, we can offer an inbound call handling solution to let you work more effectively and reduce your overheads. Why not find out what we can do for your business? After all, you only get one chance to make a first impression.
Q2 serves offers you the opportunity to divert your telephone calls to us whenever you need to. These calls will be answered in your company name by 'real' people 24 hours a day, 7 days a week! Our professional team will follow your instructions to take whatever information you require from the caller and send this information to you immediately...
Our friendly, highly trained staff have been entrusted to answer in excess of 3 million calls since 2005. We are experts in affordable and professional telephone answering solutions. Our solutions offer businesses, regardless of their size, an alternative way of answering their telephone calls.
We demonstrate the difference a team of enthusiastic and motivated staff can make to customer satisfaction and ultimately retention. We are not just a call centre and so our customers are not simply numbers. We instead are a series of small teams each dedicated to a limited number of customers. As a result, each of our customers and their callers receive an outstanding personal service. Our customers also have their own account manager who is on hand to discuss and address their virtual receptionist services needs whenever they want.
We've done our best to be as clear and upfront with our pricing as possible. We know it's frustrating when you want a basic price, but all you can find is Call us for a quote or Fill up our Request For Proposal Form. However if you do have a special requirement, we'll be pleased to go through it with you. Our Services includes:
Divert your calls to us - Seamlessly divert all of your calls to us or some of your calls to us when you are engaged or cannot get to your phone.
We'll answer them - Every call with be answered in your company name as an extension of your inhouse staff by your polite, professional and happy team.
We'll send you a message - You will know who has called, what the call is regarding and any other information you have asked us to obtain.
Every company aspires to be 'the best', but don't just take our word for it - we want to prove it to you. We've put together packages that give you the high quality service you want without the strings attached. Below are the reasons why our service is a cut above the rest:
Whatever your industry, Q2 serves is the perfect telephone answering solution and telemarketing service provider for all your inbound call handling needs. Our contact centre staff pride themselves on unrivalled customer service which has earned us our reputation as one of the leading business contact centres for answering calls!
Give us a chance today to make a special first impression to your customers on your behalf. Call us, Email us at firstname.lastname@example.org or Fill up our Request for proposal form, we will get back to you in no time.