Outbound Telemarketing Services
We have perfect balance of quality with quantity

Our telemarketing services comprises of an innovative call center setup, equipped with all the latest tools, which enable us to make successful marketing calls for your products & services. Each call is recorded to ensure you that the quality of the calls are not deteriorated at any stage. Our experience & expertise in handling telemarketing and telesales makes it possible to successfully accomplish, each project we undertake for marketing & sales of the products & services, offered by you.

Q2 Serves Outbound telemarketing services:

As a professional and experienced telemarketing company we provide you the right telemarketing services you need to conduct and design a successful telemarketing campaign. Q2 Serves is one of the leading telemarketing and telesales service provider. We understand that 'each client's need unique treatment' and using our proven telemarketing approach, we provide you the best telemarketing services across verticals and horizontals.

You can count on Q2 Serves highly experienced telemarketing program managers to design, manage and implement truly customized and flexible customer centric telemarketing campaign that meet your business objectives. Leading organizations and startups rely on us for their telemarketing campaigns.

Our services includes:

Telemarketing lead management
Lead Generation Services
Decision Maker Contacts
Appointment Setting Services
Debt Collection Services
Database Services
Market Intelligence Services
Product Promotion
Research Surveys and Polling
Customer Satisfaction
Telephone and Web Based Business Development
Up Sell/Cross Sell Campaigns
Direct Mail Follow-up Services
Seminar Population
Telephone Surveys
Business Lead Generation
Business to business telemarketing

Why you should hire us for your telemarketing requirements?

1. Telemarketing is cost-effective when compared to hiring sales people.
2. Reach out to customers across the world with telemarketing.
3. Easily market product/services to existing & potential customers
4. Fing out if customers are interested in your product/services right-away.

Our methodology

Even before our team starts work on the project, we have an established set of steps to help us understand your needs better.

1. Q2 Serves will establish a comprehensive understanding of client product, service and market positioning.
2. Agree on the specific product that is to be promoted throughout the sales campaign.
3. Identify the profile of target clients: -
- .Industry Sector
- .Client by Employee Size
- .Client by Sales Turnover
- .SME or PLC Focus
4. Agree on the specific sales call objectives:-
- .New Client Data Capture
- .Sales Lead Generation
- .New Client Appointment Setting
- .Finalize Objection Handling
5. Target Client Data
- .Establish Client Data Sources
6. Agree on Geographic Strategy
- .Local Market
- .National Market
- .Sales by County
7. Client to create draft telephone sales pitch geared to product launch and agreed call objectives.
8. Q2 Serves will re-model the draft sales pitch get final approval from the client.
9. Account Management: Q2 Serves appoints a project account manager.
10. Internal Training: Q2's sales team complete 1 week internal training and sales pitch rehearsal.
11. Email Configuration: Email configuration form to be completed to set up client mail at Q2 Serves.
12. Marketing Material: Client to provide marketing material if required.
13. Sales Reporting:
- .Can be done through the web application like Sales now.
- .Disposition report to detail out the days performance.
- .Call recordings if requested will be forwarded via FTP.
- .Weekly review for performance check.
14. Project Commences

How are outsourcing concerns and cultural differences handled?

Every outsourced telemarketing campaign is preceded by thorough briefing and intensive audio and video-based training. Our agents and managers are familiarized with the product, the accents and the environment in which they are operating, to ensure success of the telemarketing campaign.

Customers are also given secure view-in and listen-in options which give the added benefit of transparency and quality control. Want to grow your business and strengthen customer relationships while focusing on core activities? Outsource telemarketing to Q2 Serves Infotech.

Offshore Telecalling & Telesales Services

Contact us for all kind of outbound telemarketing or call center telesales requirements. Call us or reach us for business enquiries by filling out our Request For Proposal form or email us at info@q2serves.co.uk to end all your call center worries.

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