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Scope of Services

Per Task Support

Professional and reliable support services performed on a per-task basis. We handle Level III tasks, as well as complex administration tasks. Kernel Upgrades, Software Upgrades, Script Installations and more. We assess and provide you a cost estimate as per your requirement and support level.

Server Administration

Ensure availability of applications. Design, install, administer and optimize your servers and related components for high performance. Fine tune your servers for increased stability and reliability.

Server Checkup

Preventing problems may seem more difficult than solving them, but it’s also far more cost effective. Harden and enhance your servers with regular Server Checkup services that provide all the necessary requirements for ongoing server security management. With this package you get to oversee the integrity and safety of your servers.

Server Services Monitoring

Comprehensive monitoring ensures you can solve problems before they affect critical business processes. To ensure your servers are up and running well across the world, A-AST provides reliable monitoring of hosts, services and applications such as:

  • PING
  • SSH Daemon
  • DNS
  • POP3
  • HTTP Daemon
  • SMTP
  • MySQL Daemon
  • Control Panel
  • PostgreSQL Daemon
  • FTP Daemon

Wherever you are and whatever your business...

Under our unlimited tech support services, we can provide robust help and assistance for all aspects of computer tech support. Our expert Technicians can undertake hardware and software repairs, drivers update, registries and start-up related troubleshooting, virus and spyware removal, firewall configuration and installation, and optimise your PC for high performance and speed.

Q2 serves is one of the leading IT support and IT outsourcing service providers,combining highly skilled engineers with efficient operating systems and ‘white glove’ IT support. We deliver tailored IT support solutions across a broad range of technology sectors and maintain partnerships with many of the world’s leading manufacturers.

At Q2 Serves customer service and support are the core of our business. Our clients have found that our flexible IT support solutions provide them with the most cost effective IT support services available in the industry.

Key benefits of Q2 serves Support

For Home Support

Comprehensive support for your PC, connected devices, peripherals and over 100 software applications including:

Unlimited access to great tech support, all year around. We promise the lowest wait-time and highest resolution rate in the industry. Call us, Email us at or reach us for business enquiries by filling out our Request For Proposal form.

Technical Support Services

Request For Proposal
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